As we use couriers to deliver large goods, products will not be delivered to an unattended address. A signature at the address of delivery is required on receipt of the goods. If no-one is present to sign, a calling card will be left and the parcel will be returned to the couriers depot. It is then the responsibility of the receiver to contact the carrier (or our sales team if the goods have been returned to sender) to arrange redelivery or collection of the parcel & pay any additional charge for re-delivery. We recommend all deliveries be shipped to a location that is attended during business hours.
Post Office (PO) Boxes:
All items under 20kg can be delivered to your PO Box, all items over 20kg are sent via a courier services, as such we are unable to deliver goods to a post office box address.